Earlier this month, I attended the Brand2Global conference, which is, in my opinion, a must-attend event for global marketing professionals and their partners in the localization industry. I wrote earlier this week about what I considered to be the biggest themes of the event, and what presenters from brands like Lenovo, SAP, Lego, and others defined as the key to-do tasks for global brands looking to engage — authentically, consistently, and successfully — with customers around the world.
Today, I want to talk about what this means for those of us working with these brands as localization partners. What has changed for our work in the social media marketing space, for example? How are we aiding (or failing) our partners in achieving their goals? The growing importance of Marketing Resource Management (MRM) systems for managing global campaigns. And what’s next for us all?